An analytics portal for a global construction company that provides accurate and realtime information for their 100’s of projects around the world. It might sound crazy but we decided to speak to the users before we built it :)
A leading private health insurer who are looking to fundamentally change the way they interact with their customers by creating personalised experiences that deliver better health outcomes faster, through patient led care.
An uplifted mobile experience for smarter, more concise communications and a refreshed customer-centric mindset: this is what we achieved for a national energy operator.
Identify strategic business partners equals greater growth, and for one client, developing a framework to do just that is what we set out to achieve.
Designing a marketing engine for a telco giant that streamlines the sales process to effectively target the right customer, with the right message, at the right time.
“I worked with Pretzel Lab to build a report on our global business portfolio. They achieved an enormous amount of work in a couple of weeks from the user interviews to the build, and were able to understand our problems very quickly. I won’t hesitate for one second to work with them again!”
"The Pretzel Lab team was diligent and passionate to find the human element in the problem. City planning is such a complex system and technology is shiny so this process allowed us to untangle and understand the community’s needs, helping to create a meaningful roadmap for our platform.
“The Pretzel Lab team fostered strong relationships with all workshop participants, made everyone feel included and respected, and delivered the desired value. Consumer feedback was outstanding after the first trial of one of the communication prototypes.”