EME is an energy comparison site that aims to provide unbiased comparison of all energy plans available to Australian consumers. Our brief was to improve the EME site so that the Australian public can easily and intuitively decide on what energy provider is best for them and their living situation.
Conceptualise and deliver a new subscription service that would satisfy the needs of a board range of customers and provide the business with the ability to easily and seamlessly identifying betting behaviour and feed that back into business processes and intelligence.
A fresh way to search for a rental property that considers your lifestyle and gives the renter location possibilities that matches their needs
A leading global resident and property management platform for higher education aims to help its customer communities thrive through improving their data and analytics solutions. Eliiza were asked to conduct a discovery to identify a Now, Next, Later roadmap for data use cases. Pretzel Lab were brought on to support with user interviews, which were used to identify some of the data use cases from a user perspective.
“I worked with Pretzel Lab to build a report on our global business portfolio. They achieved an enormous amount of work in a couple of weeks from the user interviews to the build, and were able to understand our problems very quickly. I won’t hesitate for one second to work with them again!”
"The Pretzel Lab team was diligent and passionate to find the human element in the problem. City planning is such a complex system and technology is shiny so this process allowed us to untangle and understand the community’s needs, helping to create a meaningful roadmap for our platform.
“The Pretzel Lab team fostered strong relationships with all workshop participants, made everyone feel included and respected, and delivered the desired value. Consumer feedback was outstanding after the first trial of one of the communication prototypes.”