Services

We have end to end solutions for every problem

Whether you’re established or just starting out, there’s a plan for you.

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Before you invest

It pays to understand and clearly define the opportunity for your customer and your business.

We make sure that what your customers desire is technically feasible, strategically aligned and commercially viable.

Our approach is the perfect balance of sweet and salty

1. Pursuit Model

When you need to navigate through uncertainty, when you have too many ideas and don’t know where to start, or an opportunity statement and no ideas how to approach it.

2. Discovery Sprints

Best option when the opportunity is yet to take shape, consumer insights are limited, and there isn’t a clear path to move forward.

3. Rapid Prototyping

Best option when there is a rich understanding of the problem, backed by customer research. Or a tangible representation of the solution is needed to gain for further investment.

4. Integrated Delivery

To help bring your solution to life, our designers are embedded in your project, working side by side with the rest of the team.

5. Managed Service

Ensure your digital product remains secure, up to date and live. Being a part of the Mantel Group of brands means we can lean on each brands expert knowledge and experience.

Get in touch

Let's discuss your business problem and how we can help

Let's talk pretzel

Pursuit Model

From ambiguity to clarity

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1. Explore

Set the scope of the challenge and consider ideas within it.

2. Qualify

Identify key Pursuit Criteria and evaluate our ideas against them.

3. Incubate

Define our focus, get aligned around it, and build out the opportunity.

4. Focus

Agree the best way to prove the value of the idea and update parameters.

5. Accelerate

Create a tangible, achievable plan for making it happen.

Outcome

Strategically aligned high level roadmap. Recommendations for next steps (discovery, proof of value etc)

Discovery Sprints

Understand the opportunities & identify solutions quickly

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Know your customer

Develop a deep understanding of
your consumers contexts, needs and expectations.

Define and hypothesise

Clearly articulate the problem we want to solve and settle on one challenge to take forward

Explore the possibilities

Generate and prioritise ideas and identify themes that can inform a meaningful solution.

“Pretotype” the idea(s)

Build something simply and quickly that allows us to demonstrate the chosen idea.

Validate & learn

Test our prototype with consumers and use the feedback to refine the solution.

Outcome

Consumer insights
Low fidelity prototypes/ concept
Validated potential solutions
Prioritised roadmap

Rapid Prototyping

From idea to design execution

1. Taking your ideas and sketching out the concepts.

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2. Creating various prototypes and testing with users

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Outcome

Consumer testing insights
High fidelity clickable prototypes
UX Flows

Integrated delivery

Make it happen, make it real

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1. Understand

Gaining context and understanding about the real problem we’re trying to solve.

2. Concepts

Get ideas down on paper as quickly as possible

3. Feedback and validation

User testing sessions with customers, business representatives and technical teams.

4. Iterate

Based on feedback iterate on the design to make delivery ready.

Outcome

Based on scope, requirements and technical feasibility

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Do you have a desire to solve problems in your business?

Get a fresh take with Pretzel

Let's Talk